Return portal is not accessible
The return portal is disabled and not accessible at this time.
Return or Exchange is only available if the product is damaged during shipping, wrong product received or missing items in your order.
How do I return/exchange ?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return or exchange
- You will get a confirmation email with the shipping guidelines once the return or exchange request is approved
What items are returnable?
You can return your items within 7 days of receipt of your shipment.
- Only if the product is damaged during shipping, wrong order received or missing items in the order.
Free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 2 working days.